Terms of Service

TERMS OF SERVICE

Neo Positivity LLC Effective Date: February 7, 2007 Website: www.NeoPositivity.com

By purchasing, subscribing to, accessing, or using any product, program, course, video series, digital material, upgrade, add-on, or community space offered by NeoPositivity LLC, you agree to these Terms of Service in full. If you do not agree, you may not use this website or purchase any products or services.

1. ACCEPTANCE OF TERMS

By accessing www.NeoPositivity.com or purchasing any product or service from Neo Positivity LLC, you confirm that you have read, understood, and agreed to these Terms of Service. These terms apply to all products, programs, and services offered through this website, including but not limited to the All-Mental Diet program, the Huddle Video Series, digital downloads, coaching and consulting services, event tickets, memberships, and subscriptions.

2. PRODUCTS AND SERVICES

Neo Positivity LLC offers:

Digital products and programs

Physical products

Coaching and consulting services

Event tickets

Memberships and subscriptions

Video series and course content

Community access

All purchases are subject to availability and acceptance by NeoPositivity LLC.

3. EDUCATIONAL PURPOSES — NOT PROFESSIONAL ADVICE

All content, programs, and materials are provided for educational, informational, and personal or professional development purposes only. Nothing on this website constitutes medical, psychological, psychiatric, legal, or financial advice, and no content is intended to diagnose, treat, cure, or prevent any condition. If you are experiencing medical or mental health concerns, please seek guidance from a licensed professional. Participation in any program or content is voluntary and at your own discretion.

4. NO GUARANTEES OF RESULTS

NeoPositivity LLC makes no guarantees of any specific personal, emotional, professional, business, financial, team, or performance outcomes. Results vary based on individual factors including effort, consistency, mindset, implementation, and personal circumstances. Testimonials and before-and-after statements reflect individual experiences only and are not a guarantee of similar results for any other person.

5. ALL SALES FINAL — NO REFUNDS

All sales are final. Neo Positivity LLC does not offer refunds for any reason, including:

Digital products and programs

Physical products

Coaching and consulting services

Event tickets

Memberships and subscriptions

Video series and course content

Community access and add-ons

Due to the immediate access granted upon purchase of digital content, no refunds, prorated credits, or partial reimbursements will be issued for any reason, including unused content, failure to access materials, or early cancellation.

By completing your purchase, you acknowledge and agree to this no-refund policy.

6. CANCELLATION POLICY (RECURRING PLANS)

You may cancel any recurring subscription or membership at any time. To avoid being charged for the next billing cycle, cancellation must be submitted no later than fourteen (14) days before your next scheduled billing date. If cancellation is submitted fewer than fourteen (14) days before the billing date, the upcoming charge will still process and you will retain access through the end of that paid period. No refund will be issued.

7. COMMUNITY STANDARDS AND CONDUCT

Participation in any Neo Positivity LLC community space — including WhatsApp groups or any other associated platform — is a privilege, not a right. By joining, you agree to maintain a respectful, professional, and constructive environment.

The following are strictly prohibited:

a. Soliciting, advertising, or promoting products, services, or opportunities to other members without express written permission from NeoPositivity LLC.

b. Posting spam, affiliate links, fundraising requests, or unsolicited direct messages for business promotion.

c. Harassment, discrimination, hate speech, threats, intimidation, or abusive language of any kind.

d. Excessive profanity or inappropriate content.

e. Sharing confidential group content outside the community without permission.

f. Any behavior that disrupts or degrades the experience of other members.

You also agree not to violate any laws, interfere with website functionality, copy or distribute proprietary materials, or engage in fraudulent activity of any kind.

NeoPositivity LLC reserves the right to remove any participant from any program, platform, or community at sole discretion, without refund.

8. INTELLECTUAL PROPERTY

All website content — including text, videos, graphics, recordings, course materials, trademarks, and branding — is the exclusive property of NeoPositivity LLC. You may not reproduce, distribute, modify, record, share, or otherwise exploit any content without prior written consent from NeoPositivity LLC.

9. PERSONAL RESPONSIBILITY

You accept full responsibility for your own decisions, actions, and results. Neo Positivity LLC, its affiliates, team members, and representatives are not responsible for any personal, professional, financial, or other outcomes arising from your use of any product, program, content, or community offered through this website.

10. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Neo Positivity LLC and its officers, employees, affiliates, and representatives from any claims, damages, losses, or expenses — including reasonable legal fees — arising from your use of this website or services, your violation of these Terms, or your violation of any third-party rights.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Neo Positivity LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, business interruption, or harm arising from personal decisions made based on any content. In all cases, Neo Positivity LLC's total liability to you shall not exceed the amount you paid for the specific product or service giving rise to the claim.

12. ARBITRATION AND DISPUTE RESOLUTION

Any dispute arising out of or relating to these Terms or any product or service offered by Neo Positivity LLC shall be resolved through binding arbitration in the State of Florida, in accordance with applicable arbitration rules. You agree to waive any right to participate in a class action lawsuit or class-wide arbitration. Each party shall bear its own legal fees unless otherwise required by law.

13. GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.

14. MODIFICATIONS

Neo Positivity LLC reserves the right to update or modify these Terms of Service at any time. Continued use of this website or any product or service constitutes acceptance of the revised terms.

By checking the agreement box at checkout and completing your purchase, you confirm that you have read, understood, and agreed to these Terms of Service in full.

Neo Positivity LLC | www.NeoPositivity.com