Privacy Policy

PRIVACY POLICY

Effective Date: February 7, 2007
Business Name: Neo Positivity LLC
Website: www.neopositivity.com
Contact Email: Neo@Neopositivity.com

1. Introduction

Neo Positivity LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.NeoPositivity.com and related funnels, pages, or services.

By using our website, you consent to the practices described in this Policy.

2. Information We Collect

We may collect the following personal information:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed via third-party providers)
• IP address
• Device and browser data
• Purchase history
• Communication preferences
• Any information you voluntarily submit

We may also collect testimonial content, including photos, videos, written statements, and before/after descriptions that you voluntarily provide.

3. SMS Marketing

By providing your phone number, you consent to receive marketing text messages from NeoPositivity LLC. Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP to any message.

We do not sell or share your SMS consent with third parties for their marketing purposes.

4. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Deliver digital products
• Ship physical products internationally where applicable
• Provide coaching and event services
• Administer memberships and subscriptions
• Send marketing emails and SMS communications
• Run advertising and retargeting campaigns
• Improve website performance
• Comply with legal obligations
• Prevent fraud and unauthorized activity

5. Payment Processing

All payments are securely processed through third-party providers including Stripe and PayPal. We do not store full credit card numbers on our servers.

These third-party providers have their own privacy policies governing your information.

6. Cookies and Tracking Technologies

We may use:

• Cookies
• Facebook/Meta Pixel
• Google Analytics
• Google Ads tracking
• TikTok Pixel
• Other advertising and analytics technologies

These tools allow us to measure traffic, optimize campaigns, and serve relevant advertisements.

You may disable cookies in your browser settings.

7. Affiliate Disclosure

Some links on our website may be affiliate links. This means we may earn a commission if you purchase through those links at no additional cost to you.

8. Data Sharing

We do not sell your personal information.

We may share information with:

• Payment processors
• Email marketing platforms
• SMS platforms
• Shipping providers
• Advertising platforms
• Contractors or service providers
• Legal authorities when required

9. International Users

If you access our website from outside the United States, you acknowledge that your data may be transferred to and processed in the United States.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards. However, no electronic transmission or storage method is 100 percent secure.

11. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Withdraw consent

To exercise your rights, email Neo@Neopositivity.com.

12. Children’s Privacy

This website is not intended for individuals under 18. We do not knowingly collect personal data from minors.

13. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted with a revised effective date.